Google reviews and Google Business Profile management in Marbella
Get Visible helps businesses in Marbella and the Costa del Sol get more genuine Google reviews and a Google Business Profile that wins customers. Reviews decide who gets the click on Google Maps, and they are one of the main things AI tools like ChatGPT and Google’s AI look at when deciding which businesses to recommend.
What we do
- Google Business Profile optimisation. The right categories, services, description, photos, opening hours, posts and questions, so you show up for the right searches.
- A simple review system. QR codes, review cards, and email, SMS or WhatsApp links sent at the right moment, so asking for reviews becomes routine.
- Review replies. Calm, professional replies to every review, good and bad, which show customers and AI that you care.
- Visible Reviews software. Collect, reply to and share your reviews on social media, all in one place. More about the software.
- Other review sites. We also help with the directories and review sites your customers and AI trust, such as Tripadvisor, Trustpilot, Sortlist or Doctoralia, depending on your industry.
- Monitoring and reporting. New reviews, rating and profile performance, every month.
Result: 30% more memberships from Google reviews
“I didn’t realise the impact of Google reviews until I was afforded the opportunity to use the services of Get Visible. Because of my Google reviews, my memberships have increased by 30% in the last two months.” Benjamin Galloway, owner, Beastmode Bootcamp. Watch Benjamin’s video.
Why reviews matter for AI search too
When someone asks ChatGPT or Google’s AI “who is the best… in Marbella?”, the answer is shaped by what customers say about you online: how many reviews you have, how recent they are, and the words people use. A steady flow of detailed reviews is one of the quickest ways to start being recommended. More about GEO and AI visibility.
We follow Google’s rules
- No fake reviews, ever.
- No discounts or gifts in exchange for reviews.
- No “review gating”: we ask all customers, not just the happy ones.
- Fake or abusive reviews that break Google’s policies can be reported for removal.
Prices
Google Business Profile and review set-up is part of our one-off setup from €750, and ongoing review management is included in our monthly plans from €450. All prices + IVA. See all packages.
Frequently asked questions
How can my business get more Google reviews?
Make it easy and make it a habit: ask every customer at the right moment, with a direct review link by email, SMS, WhatsApp or a QR code. We set up the system and the messages for you.
Can you remove bad Google reviews?
Genuine reviews can’t be removed. Reviews that break Google’s policies, such as fake, abusive or off-topic reviews, can be reported. For genuine negative reviews, a calm, professional reply and a steady flow of new positive reviews make the biggest difference.
Do Google reviews help with AI search?
Yes. AI tools like ChatGPT and Google’s AI use reviews and what customers say about you to decide which businesses to recommend.
How long does it take to see results?
Most businesses see new reviews within the first few weeks once the system is in place. Improvements in Google Maps rankings and AI recommendations usually follow over the next one to three months.
Is it allowed to ask customers for reviews?
Yes. Google allows you to ask customers for reviews. What isn’t allowed is offering rewards for reviews, writing fake reviews or only asking happy customers.
Do you work in English and Spanish?
Yes. We work with clients in English and Spanish, and can set up review requests in both languages.
Find out how your reviews look to AI
Start with a free AI visibility check, or book a free 30-minute call.